Verizon Wireless customers to receive two years of extended warranty coverage
The two-year warranty covers all defects and service errors in the wireless industry, the nation’s third-largest carrier.
Verizon Wireless is extending the coverage for customers who purchased a smartphone from March 1, 2017, through December 31, 2020, according to a new Verizon Wireless statement.
Verizon Wireless extended the coverage to all eligible wireless products starting on March 1 and ending on December 31.
The extended warranty covers any product with defects that could cause serious harm to the consumer or cause damage to the device, Verizon Wireless said in a statement.
Verizon said customers who receive the two-years warranty are eligible to receive a full refund if the product they purchased did not meet its specifications.
The extended warranty does not cover repairs for faults that occur during normal use, such as a device that’s broken or gets damaged by heat or water, or during extreme weather conditions.
Verizas service manager, Kevin Smith, said the extended warranty was announced because “it’s the right thing to do.”
Verzas customers who had a warranty purchased from Verizon Wireless on or before March 1 will receive a two-way credit of up to $200 toward the cost of repairs or replacements if the device meets the manufacturer’s specifications.
Other carriers and companies offer two-ways credit agreements that provide customers with an additional $200 for the repair or replacement of the defective device if it does not meet the manufacturer specifications.
The agreement will apply for two years after the original purchase date, but it can be renewed indefinitely.
The two terms of the agreement are:1) Purchase one or more qualifying wireless products from Verizon or another carrier for use on or after March 1;2) Purchase an eligible wireless product for use from Verizon for use before March 21, 2020;3) If the device does not qualify for either of these terms, the manufacturer may provide a refund of the purchase price for the replacement.